Shipping Policy
Below you will find the average delivery time for all of our items:
When an order has been placed, it takes 1–3 business days to process the order. If you place an order during the week, processing usually takes one business day, but if you order on a Friday evening or over the weekend, it may take a little longer.
Once your order has been processed, it will be shipped, and the average delivery time is 7–14 business days.
We strive to make the ordering and delivery process as smooth as possible for our customers. If you have any questions, please don’t hesitate to contact our customer service team. Below we explain in more detail how your order is processed and delivered.
Placing an Order
The ordering process at Olive & Lily Savannah is designed to be as simple as possible. First, go to a product page and add the desired product to your shopping cart by clicking the “Add to Cart” button.
It is important to check that you have selected the correct products and sizes. If everything is correct, click the “Checkout” button. On the next page, you will need to enter your address details. Please make sure all information is accurate.
We would like to point out that all shipping is completely free. As a way of showing our appreciation to our customers, we always cover the shipping and delivery costs.
You can then proceed by clicking the “Pay Now” button. You will have the option to choose between several payment methods. At Olive & Lily Savannah, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment.
Once you have selected your preferred payment method, click “Submit Order” and you will be redirected to your chosen payment page. Follow the instructions provided there to complete your order.
In the unlikely event that there are any issues with your order, you can always contact us.
Shipping Costs
We cover the shipping costs for every order. All of our products are delivered straight to your door 100% free of charge. There is also no minimum order amount required.
Dispatching Your Order
Have you found the perfect look or accessory on our website? Then of course you’ll want to enjoy it as soon as possible! That’s why we make sure your order is processed and dispatched as quickly as possible.
To ensure we can offer fair prices for our products, we choose to collect larger order volumes and ship all packages together once our minimum shipping quantity has been reached. We kindly ask for your understanding and support in helping us build a better and more sustainable world.
Please note: Like many other online stores, we are very busy, and delays may occur. Please keep this in mind when placing your order. We will do our very best to ship your package as quickly as possible.